Withdraw from contract here
This page is shown in English. Our terms of sale are published in French and English only.
You have 14 days from receiving your order to withdraw from the contract, without giving any reason. Our money-back guarantee extends this to 30 days.
Fill in the form below and confirm: your request is recorded immediately, and an acknowledgement showing its date and time is sent to you by email.
Keys customised through the Configurator are made to order and are excluded from the right of withdrawal (Art. L. 221-28, 3° of the French Consumer Code); the legal warranties still apply to them.